The ideal collaborative workspace
Why is it that corporations spend millions on ERP systems, while systems to make the knowledge worker truly effective have had so little attention? Corporations and organizations that appreciate the value of the knowledge worker invest in such environments, thereby creating more value for and from its work force.
Tool focus or not…?
I invite you also to vote for tools that most closely measure up to the list of features we create below. The ideal is to have one tool/environment that could cover all our requirements.
The idea of one tool has been challenged. We have at least two aspects here: One tool in the sense of one killer app that does it all – and I agree, that is probably unrealistic and perhaps not desirable , One tool or environment in the sense of bringing together all the dispersed info in current SM tools (Twitter or other chat/microblogs, Blogs, Discussion Threads, FB, LI, emails, etc.) – that is defintely an aim. We want information gathering, not information scattering.
Will an extension of the current knowledge/document management systems in the corporation do, or will the traditional document/print centric view of such systems (eg. MS Office/Sharepoint) with their complexity and heritage, hamper the creativity and development of real collaborative, compound/interactive content creation that is characteristic of clean Hypertext-based Web2.0/Enterprise2.0 systems. (see: Reinventing the Web and Whatever happened to the Web?)
Submit your ideas to the list below: “Working models…?”
Features of the ideal collaborative workspace
When you look at features/technologies present in Google, Yahoo, etc. where you are immediately presented with Ads relevant to what you are viewing or writing about, we know that the technology is there. Let’s just use it for some more than ads and marketing. Let’s use it to bring up all current information items on the issue we are currently discussing.
I see Vannevar Bush‘s vision here in “As We May Think“ (1945), or Doug Engelbart (1968) vision of augmenting a team’s collective IQ, or even realizing www inventor Tim Berners-Lee vision of the Internet(This has been copied from a developement of ideas here)
- When we put an article (which could be just a question) out on the collaborative workspace, the following happens:
- the article is automatically linked to all relevant information produced (self-configured view filters applied)
- anybody else working on the same or related issues will know of the presence of this article or question
- you can be informed of who these other persons/organisations are
- like when you write or read a google mail – lots of ads are coming up to the side and top of what you are writing. we want useful information items there in stead: what is the group I’m working with currenty saying about this issue, worldwide research on the issue, what are company policies saying, national laws, technical specifictaions, current news stories on the issue, etc. etc. Bring it to me – automatically.
- Comments to or even modifications to what I’m asking/writing about is right there in the article, in rich text format grained down to paragraph level, with individual access rights to comments/paragraphs
- This is not an email system, but a common repository of information items. Everybody is viewing/editing on the same item not dispersed copies of them like we have in email systems. The notification function is inherent in the system.
- The true collaborative workspace is a place where we can spend most of our productive time
- It is automatically fed and updated with to-the-point relevant information of what you are working on / have an interest in
- The engine behind combines tagging, auto-tagging, smart search, etc. to produce this to the user
- All workflow flows through this main portal
- It is individual, based on your profile, interests and work assignment
- You can easily discover and collect contributions from people with similar focus as yourself across org borders
- Available information you need either flows to you or is easily searchable (include both internal and external sources).
- Views and searches can be time filtered.
- The tools to update/input/output should be generic and readily available to any collaborator (internal or external), any place and on any device that could http-communicate on the Internet.
- The content characteristics are not document/print centric, but rather compound, collaborative, interactive centric (see Whatever happened to the Web?)
- All relevant input are encouraged, available and appreciated – the wisdom of the crowd
- There are good mechanisms for interaction and contributions are rewarded
- The employee feel empowered and appreciated
- The company/employer will benefit from a lot more value and contributions from each employee
- Burton Group’s Online Workplace Framework.
- Why Can’t Your Business Work Like The Web?
- Knowledge in the stream
- Semantic Web:
- …your suggestions …..